Your information
Privacy notice
A straightforward explanation of the information we receive through this website and how we use it.
Information you send us
When you use our diagnostic enquiry form, we may receive your name, email address, telephone number, vehicle registration, vehicle make or model, details of the vehicle problem, work already carried out and your preferred contact method.
Why we use it
We use the information you provide to understand your enquiry, contact you about the vehicle and provide or discuss the diagnostic services you have asked us about.
Who we share it with
We do not sell your personal information. Information may be handled by service providers used to operate our website and email service where this is necessary to receive and respond to your enquiry, or disclosed where required by law.
How long we keep it
We keep enquiry information only for as long as it is reasonably needed for the enquiry, our business records and any legal or regulatory requirements that apply.
Your choices and rights
You can contact us if you want to ask what personal information we hold about you, request that inaccurate information is corrected, or ask us to consider deleting information we no longer need. Other data-protection rights may also apply depending on the circumstances.
Contact us about privacy
For questions about this notice or how we handle your information, email hello@thediagnosticstudio.co.uk.